How to write a customer Service Resume

Posted by Launceston Resume on 10 Jul 2025

The process of creating a successful customer service cover letter or resume (Curriculum Vitae) should highlight your pertinent qualifications and experience. A well-written resume or CV as well as a compelling cover letter, along with a professional LinkedIn profilecan make a the difference in obtaining a job. We at Launceston Resume, we specialize in providing CV and resume writing services along with cover letter writing services and LinkedIn profile optimization services to make one standout from your competitors. In this post, we’ll detail how to convey customer service on your resume or CV. It will also highlight customer service skills on a CV or resume as well as provide suggestions on what to write about customer service expertise.

How do you describe the customer service in a resume or CV?

When describing your customer-service experience, focus on specific tasks and responsibilities. Use action verbs, like "assisted," "resolved," or "responded," to describe your work. Additionally, include any relevant metrics, such a customer satisfaction ratings, to prove your effectiveness.

How do you present the customer service skills in a resume or CV:

In addition to describing your experience, it’s also important to mention specific abilities relevant to customer service. This includes the ability to communicate and solve problems. Include any relevant certifications or training including a certificate from a consumer service course or a certification in a specific customer service software.

What should I include in my report on customer Service skills?

When you write about your customer service skills, focus on the most important and applicable skills to the job you’re applying for. For example, if the job involves a lot phone communications, you should highlight your experiences and expertise in telephone customer service.

What do I do to write about my experience with customer service?

In writing about your client service experience, you should use specific examples and measure your accomplishments. For instance, instead of telling the reader that you "Helped customers with their queries," say "Assisted an average of 50 people per day by answering their queries, which resulted in a 90% customer satisfaction rating."

Following these steps that you will be able to craft your customer service resume an application letter, and LinkedIn profile which showcases your experience and expertise and make you a good candidate for customer service jobs. Remember that you proofread and edit your resume, the cover letter and CV before making it available for submission. Also, consider asking for help from a professional Launceston Resume if you need assistance.

Positive: Professionalism, Quality, Responsiveness, Value I only moved to Australia a bit over a year ago, with Covid it wasn’t easy to find a job so i took the first opportunity to keep our household going. But i want more, i want educate myself and find a better job. With Launceston Resume i finally get this chance, since cv’s and cover letters work a bit different here and i need help to stand out in this harsh times. Tanja is an awesome professional, very responsive and her writing is incredible! Fingers crossed i’ll land my dream job now!
Elle Street
Positive: Professionalism, Quality, Responsiveness, Value Tanja thank you so much for the fast turnaround and also how well you updated my CV. I had a particular job advert I needed responses for and to update my CV at the same time. Tanja provided excellent customer service and contacted me within a day and worked to the tight timeframe I had. I would definitely use SR again and highly recommend Tanja herself. Thank you again.
Ruby
Positive: Professionalism, Quality, Value Great friendly people in the office, was worth every single dollar spent. Would recommend to anyone thinking they need there resume done!
Louis Dawe
I would highly recommend Launceston Resume. Tanja, my writer, was very knowledgeable and understands resumes from a recruiters perspective. Tanja did a complimentary review for me initially and then gave me a great resume and cover letter to follow. Great service, thanks guys!
Kevin Michael
Exceptional - Process was amazing - Tanja was very specific and strategic; Love the interaction!
Jin Simon Shin
I felt like I wasn't getting anywhere with my job hunting so I thought I would give the professionals a go. I was so pleased with the thoroughness from Launceston Resume. They make you do a little bit of work for them so they can get a really good feel of who you are about, they then take your talents and showcase them in a truly polished professional series of documents. Thanks for getting me out of the jobhunt blues!
Colin Strike
Great Service. Tanja was very professional and wrote me a great resume and cover letter. Very happy with what I received.
Jack Foster
100% Satisfied - Thank you!
Melanie Waldeck
Thank you very much for a very fast, professional service from start to finish. Highly recommended.
Marcus Schirms
I cant thank you guys enough. Prompt, reliable service. Even after i submitted my documents, Tanja was quick to make any requested changes.
Michael Gumba
How to write a Customer Service Resume

Resume

We provide professional resume writing services.

How to write a Customer Service Resume

Cover Letter

We provide professional cover letter writing services.

How to write a Customer Service Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to write a Customer Service Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer expert resume writing services and our highly seasoned resume writers will make sure your new resume sticks out among the rest.

We are a team of highly qualified and experienced Recruiters, consultants and HR Professionals that are dedicated to providing you with an excellent, well-written resume or cover letter.

We pride ourselves on our vast knowledge of top-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a wide range of professions, industries, and areas means that we can produce a high-quality, impactful resume that suits your specific needs.

Our end goal is to deliver you with an impressive, striking resume that is correctly maximised for success in the competitive Launceston job market.

We provide a 100% satisfaction guarantee on all of our services, so you can be confident that you will be fully satisfied with your brand new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 312 711