How to Write a Customer Service Resume
An effective customer-service Resume or CV (Curriculum Vitae) will require you to highlight your relevant experiences and abilities. A well-written resume or CV and a professional cover letter, along with a professional LinkedIn profile, could make a the difference in obtaining an interview. At Launceston Resume, we specialize in providing resume and CV writing services along with cover letter writing services and LinkedIn profile optimization services to help your profile stand out the competitors. In this post, we’ll discuss how to write about the customer service aspect on a resume or CV, show capabilities in customer service on your resume or CV as well as provide suggestions for writing about the skills of customer service.
How do you describe customer service on a resume or CV:
When you are describing your service to customers experience, concentrate on specific work duties and responsibilities. Use action verbs, like "assisted," "resolved," or "responded," to describe your tasks. Also, be sure to include any pertinent indicators, such as customer satisfaction , to illustrate your impact.
How do you display customer service capabilities on a resume:
Alongside the description of the experience you had, it is important to highlight specific skills relevant to customer service. These include the ability to communicate and solve problems. Include any relevant training or certifications, such as a customer service course or certification for a particular customer service software.
What should I write about customer services skills?
When writing about customer service abilities, concentrate on the most vital and relevant skills for the job you’re applying for. For example, if the job involves a lot of phone contact, make sure you highlight your experience and skills in phone customer service.
How can I document the customer experience I had:
When writing about your experience with your customer service experience, use specific examples and measure your successes. As an example, instead of writing "Helped customers with their concerns," say "Assisted an average of 50 customers per day with their questions, resulting in a 90percent customer satisfaction rating."
Following these steps that you will be able to craft an effective customer service resume, the cover letter, CV, and LinkedIn profile that shows your experience and expertise which make you a desirable candidate for customer service jobs. Make sure that you proofread and edit your resume, resume and letter before you submit it. You may also consider seeking professional help from Launceston Resume if you need assistance.
