How to Describe Customer Service on a Resume
When trying to get a customer service job, it is essential to include your qualifications and experience on your resume. A well-written resume can make a a big difference in getting the job you want. In Launceston Resume, we specialize in writing resumes to make you stand out from the competition. In this post, we’ll give you tips on how to describe customer service in a resume.
- Utilize action verbs: When explaining your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in your work with customers and have achieved results.
- Include specific job duties and responsibilities. Be clear when you describe your customer service experience. Instead of simply saying "worked in customer service," say "managed the customer service reps and dealt with customer complaints."
- Offer metrics: Include relevant indicators such as satisfaction levels to show your effectiveness. For example, "increased customer satisfaction by 15% by using effective solutions to problems."
- Customize your resume: tailor your resume for the job you’re applying for. Highlight the skills and experience that you have that will be most useful for the job.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to you submit it to ensure it’s error-free. If you need assistance seek professional assistance with Launceston Resume.
Following these steps and guidelines, you can write a customer service resume that effectively highlights your experience and capabilities. Be sure to customize your resume for the specific job you’re applying for and be sure to proofread your resume prior to submitting it. Launceston Resume can also assist you in creating a successful resume that showcases your skills as well as your experience.
