How do you describe Customer Service on a resume

Posted by Launceston Resume on 19 Jan 2025

When applying for a customer service position, it’s crucial to showcase your relevant knowledge and experience on your resume. A well-written resume can make a big difference in getting the job you want. Here at Launceston Resume, we specialize in offering professional resume writing services to make you stand out from your competitors. In this article, we will go over tips on how to talk about customer service on a resume.

  1. Use action verbs. When describing your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs prove that you have actively been involved in customer service work and are able to show results.
  2. Be specific about your job duties and responsibilities: Be specific in your description of your customer service experience. Instead of using the phrase "worked in customer service,"" use the phrase "managed an entire team of customer service reps and dealt with complaints from customers."
  3. Incorporate relevant metrics like customer satisfaction ratings to show the effect of your efforts. For example, "increased customer satisfaction by 15% through effective method of problem-solving."
  4. Tailor your resume: Tailor your resume to match the customer service position that you’re applying for. Highlight the experience and skills that you have that will be most useful for the job.
  5. Check your resume for errors and seek help from a professional Check your resume for errors before uploading it to ensure it is error-free. If you require help take advice from a professional from Launceston Resume.

By following these tips follow these suggestions to create an effective customer service resume that effectively showcases your relevant experience and skills. Remember to make your resume specific to the specific job that you’re applying for and check it for errors before submitting it. Launceston Resume can also assist you in creating a successful resume that showcases your talents and work experience.

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How to describe customer service on a Resume

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