How to present Customer Service on a resume

Posted by Launceston Resume on 19 Jan 2025

When applying for a client service job, it’s important to highlight your relevant expertise and experiences on your resume. A professionally written resume can make significant difference in obtaining the job you’ve always wanted. We at Launceston Resume, we specialize in writing resumes to help you stand out from your competitors. In this article, we’ll discuss tips on how to describe the quality of service you provide on your resume.

  1. Use action verbs: When describing your customer service experience using action verbs, like "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in customer service work and achieved outcomes.
  2. Be specific about your job duties and responsibilities: Be specific when you describe your customer service experience. Instead of declaring that you "worked in customer service,"" mention that you "managed an entire team of customer service reps and dealt with customer complaints."
  3. Use metrics: Provide relevant metrics such as customer satisfaction rates to demonstrate your impact. For instance, "increased customer satisfaction by 15% with effective method of problem-solving."
  4. Create a custom resume by tailoring your resume to the specific customer service position you’re applying for. Highlight your skills and experiences that are relevant to the job.
  5. Make sure you proofread your resume and get professional assistance Check your resume for errors before sending it out to ensure there are no errors. If you need help take advice from a professional at Launceston Resume.

If you follow these guidelines, you can create a resume for customer service that effectively highlights your relevant experience and capabilities. Remember to customize your resume for the specific job you’re applying for , and to proofread it before submitting it. Launceston Resume can also assist you in writing a powerful resume that showcases your talents and experiences.

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How to describe customer service on a Resume

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