How to describe customer service on a resume
When trying to get a customer service job, it is essential to highlight your relevant experiences and abilities on your resume. A well-written resume will make a big difference in getting the job you want. In Launceston Resume, we specialize in providing resume writing services to aid you in standing out from your competition. In this post, we’ll discuss tips on how to convey the quality of service you provide on your resume.
- Use action verbs. When describing your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs suggest that you have actively been engaged in your customer service activities and are able to show results.
- Make sure to include specific job duties and responsibilities: Be specific in your description of your customer service experience. Instead of telling the reader that you "worked in customer service," mention that you "managed a team of customers service reps and handled complaints from customers."
- Give metrics: Include pertinent metrics like customer satisfaction levels to show your impact. For example, "increased customer satisfaction by 15% by using effective solutions to problems."
- Customize your resume: tailor your resume to fit the customer service position you’re applying for. Highlight the experience and skills which are relevant to the position.
- Get professional assistance and proofread your resume Make sure you proofread your resume prior to submitting it to ensure that it is error-free. If you require assistance take advice from a professional with Launceston Resume.
With these suggestions that you will be able to craft your own customer service resume which effectively highlights your relevant experience and abilities. Make sure you tailor your resume to the specific position you’re applying to and ensure that you have it proofread before you submit it. Launceston Resume can also assist in creating a professional resume that highlights your strengths and expertise.
