How to Describe Customer Service on a resume
When applying for a client service position, it’s crucial to showcase your relevant qualifications and experience in your resume. A well-written resume can make a significant difference in obtaining the job you’re looking for. The team at Launceston Resume, we specialize in resume writing to ensure that you stand out your competition. In this article, we’ll go over tips on how to present customer service on a resume.
- Use action verbsin discussing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been engaged in your customer service activities and achieved the desired results.
- Be specific about your job duties and responsibilities. Be specific in describing your customer service experience. Instead of saying "worked in customer service," use the phrase "managed a team of customers service reps and handled customer complaints."
- Provide metrics: Include relevant metrics like customer satisfaction rates , to prove your impact. For instance, "increased customer satisfaction by 15% by using effective solutions to problems."
- Create a custom resume by tailoring your resume to the specific customer service job you’re applying for. Include the relevant skills and experience that are most relevant to the job.
- Proofread and seek professional help Check your resume for errors before submitting it to ensure that it’s error-free. If you require help you can seek help from a professional through Launceston Resume.
Following these steps by following these guidelines, you can build your own customer service resume which effectively highlights your relevant experiences and expertise. Make sure you customize your resume for the specific job you’re applying for , and ensure that you have it proofread before you submit it. Launceston Resume can also assist in creating a professional resume that highlights your strengths and expertise.
