How to present Customer Service on a resume
When trying to get a customer service position, you must be sure to emphasize your relevant expertise and experiences in your resume. A well-written resume can make a huge difference when you apply for the job you’ve always wanted. We at Launceston Resume, we specialize in offering resume writing services to ensure that you stand out the rest of the applicants. In this article, we will give you tips on how to describe the level of customer service in your resume.
- Use action verbs. When you are describing your customer experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs indicate how you’ve actively involved in customer service and achieved the desired results.
- Be specific about your job duties and responsibilities: Be precise in describing your customer service experience. Instead of saying "worked in customer service,"" use the phrase "managed the customer service agents and handled complaints from customers."
- Incorporate relevant metrics like customer satisfaction ratings to show the impact of your work. For instance, "increased customer satisfaction by 15% by using effective method of problem-solving."
- Your resume should be tailored to your needs. your resume according to the customer service position that you’re applying for. Highlight the skills and experience that are most relevant to the position.
- Check your resume for errors and seek help from a professional You should proofread your resume prior to uploading it to ensure the resume is error-free. If you require help seek professional assistance through Launceston Resume.
Following these steps and guidelines, you can write your resume for customer service that effectively highlights your relevant work experience and skills. Remember to adapt your resume to the specific job you’re applying for , and make sure you proofread it prior to submitting it. Launceston Resume can also assist with the creation of a strong resume that displays your capabilities and experiences.
