How to describe customer service on a resume

When trying to get a customer service position, it’s crucial to include your knowledge and experience on your resume. A professionally written resume can make huge difference when you apply for the job that you desire. The team at Launceston Resume, we specialize in providing resume writing services to aid you in standing out from the competition. In this post, we’ll go over tips on how to talk about the level of customer service in your resume.
- Use action verbsin explaining your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you have actively been involved in customer service and are able to show results.
- Make sure to include specific job duties and responsibilities. Be clear when you describe your customer service experience. Instead of saying "worked in customer service," use the phrase "managed a team of customer service representatives and took care of customer complaints."
- Offer metrics: Include relevant metrics , such as customer satisfaction rates to prove your impact. For instance, "increased customer satisfaction by 15% through efficient problem-solving techniques."
- Make your resume more tailored: Customize your resume for the job you’re applying for. Highlight the abilities and experience that you have that will be most useful for the job.
- Check your resume for errors and seek help from a professional: Proofread your resume before sending it out to ensure it’s error-free. If you need assistance look into professional help with Launceston Resume.
With these suggestions and guidelines, you can write a customer service resume that effectively highlights your relevant work experience and abilities. Make sure you customize your resume for the job that you’re applying for and to proofread it before submitting it. Launceston Resume can also assist you in writing a powerful resume that showcases your skills as well as your experience.